CUSTOMER REVIEWS
First time in and it was a wonderful experience. The chef even offered to make me a special kind of sushi due to an allergy I have. The servers were absolutely amazing. Our drinks were never empty. She filled them up almost immediately every time they got low. It will be the only sushi place I ever go to from here on out.
If you haven't tried the Queen Elizabeth at Hans, you should. This roll may topple over my favorite which is the Rainbow. It literally keeps your taste buds guessing what flavor is next. 10/10 recommend!! The waitress was very knowledgeable and recommend this roll to me. Thank you!
Great food, excellent service. Ashley was very nice and helpful in choosing the perfect roll!
Always a wonderful experience. The food is top notch and service is prompt and frequent! We love that you can watch them making sushi and they also have grab and go options!
Unacceptable Experience – Completely Ignored I didn’t get to try the food because I was never served. My girlfriend and I were seated at table 18 and sat patiently, only to watch two other tables who arrived after us get full service—drinks, orders taken, the whole thing. We weren’t even offered water. After sitting for 10 minutes with no acknowledgment, I started timing. We waited 40 minutes total without a single staff member checking in on us. That’s not just poor service—it’s flat-out disrespectful. This was my first time visiting after hearing great recommendations. I was genuinely excited to try the Louisiana roll—it would’ve been only my second time eating sushi. Instead, I left frustrated and disappointed, and honestly, I’ve lost interest altogether. When my girlfriend brought the menus back to explain what happened, all she got was a casual “I’m sorry.” That’s not enough. Not when you completely ignore paying customers for nearly an hour. Maybe the food is good. But I’ll never know—and I have no reason to come back to find out.
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