Best City Nails II

Just came here with my Great Aunt and was so disappointed. She asked for a manicure with thin line french tip and they look like my 3 year old painted them. Will not be coming back. None of the girls were friendly and we just felt very rushed. Look at these nails! Completely unprofessional and after we spent good money and expressed she didn't like her nails they didn't even care or try to fix them. The lines are clearly crooked and now we will have to go somewhere else and spend even more money to get this corrected.

THIS IS NO HATE TO THE LADY OR MALE WHO DID MY NAILS!! I went and got my nails done yesterday and the workers were so nice but I definitely think that this shouldn’t be a Profession for certain people. I asked for an acrylic style WITH pictures and it looks nothing similar to it. The shape and length is completely different then what I asked for. Not to mention the length on my right and left hand are not the same. There is also dried up glue on my cuticles which is DEFINITELY not supposed to be there. Someone asked me if these were press on nails. Its definitely over priced, I paid 78 and didn’t even end up liking the final product and thats without tip. I shouldn’t have paid so much for something that looks like press ons. And ofc when I tried to call them to try to find a solution there was no answer. It only has 2 stars because the worker was nice but the overall job was so disappointing and I will NOT be going there again

MUST READ!!! Very disappointed with the quality and service I got from Ken; not to mention the price! On Friday June 25, I came in to get a full set with Ken. I showed him a picture of what I wanted (see picture) he said it would be $65. I asked him if he had time and he said yes. From the beginning he was rushing me and when I would ask him a question (while doing my nails) about the style, shape, color, or anything he would say “I don’t know, you decide, I don’t have time”. I tried been friendly with him, smile, and be kind but inside I was feeling bad because of how he was acting with me. He even got upset when I told him 2 of the nails ( on each hand) needed to be matte. He saw the picture so he should’ve known that they were matte nail polish. The art work looked like a kindergarten did it but he was charging $65 for it? See pictures below. I spoke to the manager, Kevin that day and he had another girl fix the art on the matte nails. See pictures below. Honestly, I felt horrible telling the manager and even writing this review BUT if you’re gonna charge that much GIVE QUALITY WORK. The shape of the nails was poorly and quality some of the worst I’ve ever gotten. You can see in the pictures. One of the nails broke that night, the pinky, I glued it back, and the other one broke yesterday when taking off my watch! That’s insane. This morning I called, K asked for Kevin and the lady said he wasn’t there. I told her what happened and that I thought Ken needed to fix it. She said “you come in, you get charge again, it’s not his fault your nails broke!” Excuse me??? It is when you do poor work, don’t add enough acrylic as you can see in the pictures, and still have the audacity to charge that much. At the end I ended up paying $75 and 3 hrs of my time. Extremely disappointed.

Kevin did an amazing job! I love my nails! I got a same day appointment and great prices unbeatable! Great customer service and always upfront with pricing changes or upgrades. I think I just found my new nail spot. Now to try the pedicures next...I can't wait.

Table #8 rushed through my full set leaving me acrylic all around my nail bed. I asked for almond shape and he left them so uneven. When I called to complaint they wanted me to go back to the same person who messed them up. They didn’t want to refund me.