Avenue Nail Spa

I’ve been bringing my 87 year old mom to Avenue Nails for the past 2 and a half years. They are WONDERFUL with her- especially Sam who goes above and beyond in his service for her. They do great work, efficiently when you need it, and more luxuriously when you want to relax. I highly recommend.

When we got there the place was packed and I asked for a cool French tip design but the dude said he couldn’t do it so I just did navy blue French tips. I originally had a girl but she left and never came back and some dude just started doing my nails. When he started he kept like drilling my skin and hurting me. Finally he did the acrylic. When he was doing the French tips he messed it up and left it like that and he only did one coat so it’s see through. He put something on top that left bubbles and made my clear nails turn YELLOW I got them done yesterday at 1 and now they are turning yellow?! I don’t smoke or vape, I didn’t cook or use dyes. I watched tv.

I will say I actually liked my nails in the end but they had poor costumer service and my toes were poorly done and messy, the lady didn’t not layer the polish enough and shaped my toes any type of way and she was acting as if she didn’t want to massage my feet properly. I for one do not prefer all of the talking and laughing while my nails are being done but I can not control anyone but while doing so the nail tech broke two of my real nails because they were rushing through them. I understand if you are closing soon but if so do not tell people that they can still come in and welcome them with rolling eyes and attitudes even after I thanked them for taking me so late. Also I feel that it is very unprofessional to pressure a costumer to add a tip after them expressing why they did not add one in the first place and giving advice moving forward. I am not saying don’t try their service but these were my thoughts on the shop and they have some things they should work on, on a more professional level.

I’ve been here a few times now and my nails always come out great! Price is a little higher but service is great and usually no wait time. They have lots of colors to pick from. They are also clean and their employees wear masks.

I walk in at 7:30p assuming plenty of time for a pedicure and full set since they close at 8:30p. I noticed they had a few customers and about 3 employees minimum not servicing anyone and no one getting pedicures. They would not service me because they stated “we take our last customers at 7:30p.” I asked if they can at least do one service, the employees spoke back and forth and was hesitant. I walked out. I only went here as a last resort since there was not another salon open nearby at that hour. Should have followed my first mind…I will not be returning!