Wong's Palace Restaurant

Today, I witnessed going back to the early 1900s. The dining area had one table of two seated. They were African American. An African American waitress was there server. The white waitress got the next three tables, all white people. Then, an African American lady came in, and the African American waitress got to serve her. Then a white couple came in, and the white waitress took them. I am thought some lady named Rosa Parks corrected this issue years ago. I asked if they tip shared and was told no. They each keep their own. This place needs someone like Oprah or Steve Harvey to come in and bless the African American waitress. Or a whole AfricanAmericanchurch group come in and only allow the African American waitress to serve6 them, not that the food is that good. The seafood dishes state lobster is in the per the menu. I asked the server whether they used lobster or imitation. She didn't know and asked the owner. He stated that they never have lobster. One wonders why this is on the menu then.

I have been to this establishment many times in the past and have never had a terrible experience until today. My family of four came in and we ordered our drinks. Our waitress didn't seem like she cared to be there. After getting irritated that we asked if they had Coke or Pepsi products, she then brought a large drink in an adult cup to my three year old. After asking her if we could have a cup with a lid, things only got worse. Our food was ordered and we waited for what seemed like ages in a dining room with only two other families dinning. We ordered sesame chicken and two combinations of chicken lo mein. The sesame chicken was cold as if it had just been taken from the fridge, plated and some seeds thrown on top. The chicken lo mein was like it was used from left overs and popped into the microwave and ready for serving. Our waitress played the best game of Houdini while we were there to the entire dining room of only two families. All parties were clueless to where she was and getting very agitated that we could not get her help. While in the meantime another waitress was running around dancing, laughing and making nonsense jokes about billions of dollars. I guess the joke was on us paying customers. Needless to say I'm sure Wongs got many bad complaints today as it deserved. As long as the staff here serves left over fridge food, remains to be unseen and plays class clown I will not spend any more time or money here and I would suggest you do the same.

The staff were very friendly and provided great recommendations for food. We tried the fried cheese (basically a crab Rangoon without the crab fried hard) the Seseme Shrimp. I wasn't a fan of the sauce and wish I had gotten it on the side. We also had the hot and sour soup. It was ok but not my favorite. We will likely not be back and were surprised this place was rated so high by trip advisor.

I have been going to this restaurant ever since I could remember. When Mr Wong died it went a little down hill but it is getting back up to its peak. The restaurant has the best Chinese I have ever had. Ever since I was a little girl it was my favorite and I would bug my parents and grandparents to take me as I grew up in waycross/blackshear. Today I went and it was wonderful. The workers were a little slow but I have noticed the owner helping everyone at every time and getting and helping with everything he possibly could. Doing his best to make everyone happy. The present owner of this restaurant is doing a wonderful and outstanding job. I regret not telling him that myself and I hope he reads this review. This restaurant has my heart and I will pray for the owner of this restaurant. It was beyond lovely. Next time I come here the owner will be blessed. ????

Owner/ manager seems to be all about the money. Incredibly dismissive and blunt to the point of being rude to customers and door dashers i saw come to the front desk. Could call it a language barrier but overall turned me off from ever wanting to dine here again.