Michael's Deli Waycross

I was very skeptical about going here because the very first review I read was a 30 to 45 minute wait .. my husband asked and the wait staff explained the review. We found that review was not accurate. Our order was placed at 1: 34pm and we got our food at 1: 45pm. That's not bad at all. Husband ordered a half turkey sub with coleslaw and I ordered the Monte Carlos half sub with baby cakes. Everything was very good. They were on top of cleaning the tables right away. The food was awesome and had a great taste to it. The service was kind and friendly.

I go there regularly and everything is usually okay. Today I ordered me and my mom shrimp salads for lunch. My mom ate hers quickly to get back to work and as I was nearing the end of eating mine I noticed a couple of small bugs. (Possibly gnats) in what was left of my plate. So since I was pretty much done with the food I had no intention of asking for a refund because what’s done is already done. So instead I call and let the manager know to maybe check through the items of the salad(I named ranch and tomato’s because that’s what they were on when I noticed them) because there were a few bugs in mine. She tells me there’s no way because the ranch is made daily.. clearly there is and it needs to be checked but to not cause problems I said well maybe possibly the tomatoes. I was answered with a quick and attitudinal “whats wrong with the tomatoes”. I said well there’s bugs somewhere and I’m just saying something needs to be checked I’m not even asking for a refund I’m just letting you know. Then I was met with a swift okay thanks and a dial tone.. absolutely ridiculous. Didn’t get a name but whoever the manager was at 1:45 on 3/19/25 in Waycross is rude as hell. Update: Owner Heidi called and heard my concerns, assured me everything was being checked and handled appropriately. Greatly appreciate the extra mile to acknowledge my experience and my review.

Food is decent but you're going to have to wait 30-45 minutes no matter what. Menu states kids meals come with a side but apparently the pizza sub isn't included in that. Employees lack good customer service and are in no hurry

Wife and I went for lunch, our first time. Staff was super friendly, food was delicious and everything looked clean. Price was easily comparable to similar restaurants. We both had combos plus fried pickles for $24.

Don’t judge my sandwich but this is the best burger in town , fire asf ????