South Loop Hand Car Wash

I went for the platinum wash, which was supposed to say $24 on the wall, but when I got inside, I paid $26, and the owner was a short fat guy. He is not customer service friendly at all, so the woman that was there needs to get her back but guess what? I’m not coming anymore, and I see all the reviews and everybody else. I used to go here for years. They are horrible. If you don’t double-check with what the guys are doing when they're done, it doesn't look good, and I’m not tipping them ever again or coming back on 3/28/23. THIS PLACE IS NOT THE SAME AND IM GOING TO BLAST THEM EVERY CHANCE I'm GET BAD BUSINESSES

You better off doing your own car wash you paying $25 for what? Such a poor job I have no idea what this was that they put on the inside of my car . But you have to tell them to rewash your car they will do it upon request !

This business is the most negligent place I’ve seen in the city of Chicago. They allow oil to openly drain into the ally and don’t bother to clean it up. My partner was injured because the business dumped water and oil into the ally on Tuesday afternoon creating a slippery mess. His scooter completely slipped out from under and when he went to get up and stand it was so slick he fell again. When I called the business to inquire about them simply cleaning up the mess they made the manager, Chris informed me they can dump whatever they want in the ally it is the City of Chicago’s problem. Told me they would do nothing about cleaning it up. We deserve better Chicago. We deserve better than a subpar business that can’t even take the safety and environmental responsibility for their actions.

I’m not even mad that this happened at this place. I’m mad that I saw it happen and I go out to check my car and the manager lied to my face and said they did not do this when I saw him come out and yell at his employee for doing this. They know they’re in the wrong and yet had no decency to fix it or anything, instead the manager bragged to my face about how he owns a “body shop” after I said I would file a lawsuit against them. Overall, I thought this would be the perfect place to get a nice Carwash as I live near and I see lots of really expensive cars go through. At the end of the day come here if you wanna get your car scratched then yelled at in your face for it being your fault apparently. Ps. Employee used a wire brush to clean some oil off my car… everyone and I mean everyone knows not to ever clean paint with a wire brush except this business or whatever this place is.

Excellent service! I was impressed with the service that I received. They cleaned my car thoroughly. I would be returning and will be recommending others to visit.