Pinkston Automotive and Collision Repair, Inc.

Collected $2,789 from insurance back in August 20222, car still not complete, items on the insurance claim never done, complete lie, car can't even be driven due to all the issues. I am contacting an attorney, BBB and the Attorney General. Their reputation is for exactly this, including using stolen car parts, not sure why State Farm sent us there. I should have read the real reviews, not the ones they have planted. I will be posting pictures of their "completed: work" everywhere I can.

If I could give this place no stars… I would. I wish I have read all the reviews. The bad reviews about this company is TRUE. They are a rip off. My husband took his car to them in May to have the body work and Suspension work done on it. This is September. The car still sound and drive the same way the day I took it in there. They will lie to you have you bring your car up there and let it sit. When we got it back because they said it was finished. They lied and it was full of ants. My black truck has been yet to be fix. But they made sure they collected there money from the insurance company. We have a truck that we can’t drive after they said the fixed on 3 occasion….. please please please please don’t take your vehicle to this shop. They should be out of business Ed’s with the scamming they are doing. Don’t believe the good reviews , you do know family and friends will put in good reviews for their company. Read all the bad comments they saying the same-thing. I’m contacting my insurance company to see how I can proceed with getting g a refund or do I need to call a lawyer to get my truck fixed.. concern black ford truck owner!?!!

Bad experience they give you some quotes and when you agree to pay and right before you pick up your car after agreed quote they charge more than what they told you... please pay attention to all negative reviews because that's true...never come back again.

I was referred to this shop by very reputable people but my experience was by far very different from theirs. I spoke with Mr Pinkston in November of 2020 about a project I was working on. We discussed the things that I wanted and agreed on a price to have the work completed. Mr Pinkston kept my vehicle for almost two months and when I picked it up yesterday I was so disappointed. The paint job was terrible. It had run marks and dried bugs in the paint. It was awful. The only saving grace was he refunded half of my money back. I feel like I was lied to on multiple occasions regarding my repairs and I was highly disappointed. I don’t recommend at all.

Mr. Pinkston is a noble man and very knowledgeable about cars. He's been my mechanic for some years now and I trust him. I'm a single woman and don't have anyone to take care of car issues when they arise, but he helps me by not taking advantage of my lack of knowledge related to cars and I know his prices are pretty fair. I am very thankful for him! A hard working, honest Black man running a great business!