phenix chinese restaurnat

I wanted this restaurant to be good because it's near.However unfortunately the food here is horrible!!! I can’t even call it Chinese food because it’s not Chinese food!! So disappointed not good quality! The chicken & broccoli was swimming in some clear soupy broth, the broccoli was hard & the chicken not cooked thru!! Please Please don’t waste your hard earned money at a business that doesn’t know how to cook Chinese food!! 1 star is being to generous!!! They need to relaunch with all new cooks to improve!!

DO NOT ORDER HERE!!!! the menu is incorrect on ALL of their prices! I got 3 plates and the donut things. the menu said $8.95 for our plates and I was charged $12.75 per plate plus tax! I asked what was up with the price differences and she said they went up. Okay that’s fine! But when the menu online and ALL the menus at the restaurant are incorrect there is a problem. She said their printer was broke and the menu was over 7 years old. I call BS and do not appreciate being lied to and charged random prices! Very unprofessional and I will not be eating here again, which is sad because I’ve been coming here off & on since I was a little girl. I was tempted to just leave the food & eat somewhere else. I am very disappointed.

I really hate to leave a negative review because the customer service was great. But the truth is the food was awful. :( The boneless ribs were fatty and in big pieces. The portion size was small for the price. The shrimp fried rice was dry and I found plastic in it. The wings sauce was good but the meat quality was terrible. My daughter threw up all the wings after eating here. I wanted this place to be a hidden gem It wasn't.

I'm usually not one to complain, especially about food! I'ma guy who will eat PB&J on a stale hotdog bun & be content. SO THAT BEING SAID.... How in the HE???????? do I order 60+ worth of ?? product ??, I say "product" cause I dare not call it food, and not like 1 SINGLE THING! Everything tasted like bland, uncooked, slimey mushrooms? U would think they have a bunch of old vegan white people cooking there! The rice was so hard I don't even know if it was cooked???????. Might as well go to a SOUL FOOD restaurant and ask for tofu burger w\no gluten. Seeesh the Carlie C's got more authentic Chinese food than these clowns!???? Oh yeah...and the fortune cookie didn't even have the fortune in it!????????

The owner is extrextremely rude and inconsiderate. I recently purchased items from this establishment for a certain price but now I am being told that they haven't sold those items for that price for over 2 years which is false. I have the receipt to prove it. The owner was very unprofessional when addressing the issue. I understand if the prices went up, but I don't appreciate being called a liar.