VIP Nails

I usually have a good experience here but I am beyond disappointed I just got my nails done today around 3 and not even 6 hours later 2 of my nails are lifting and the acrylic is chipping off! This is ridiculous! I am so upset!

I was charged $72 and my nails started lifting a week and a half later. I went back to have them fix the ones that were coming up the manager gave me a hard time and yelled at me in front of my 10-year-old child. He told me he was only fixing three of them I will never be back!!! Rudest people I have ever met! They will never get any more of my money should have read the reviews before I went

This is the second time my nails have been messed up!!!! Took my daughter a myself today! We got our feet a nails done I’m not happy with my nails at all!! I’ll never go back wasn’t worth $244!!!!!

I haven’t been in VIP for at least a year and it is safe to say that I was highly disappointed with my services today. This salon used to be my absolute favorite and it is sad to see the decline in customer service over the years. There was a little bit of a wait for someone to start doing my pedicure which was expected and perfectly fine but when the tech finally got there she seemed to be in a huge rush. She quickly sat her things down and tried to offer more expensive services than the ones I had selected. After finally agreeing to do regular polish on my toes and gel on my fingers, she rushed through my pedicure and checked her phone multiple times throughout the service. I was trying to be understanding because I often have to check my phone while I am working for family related issues but I happened to catch a glimpse of her screen and she was scrolling through Facebook in between painting my toes nails. She also cut one of my toes causing it to bleed during the process which I wasn’t too concerned about it until I got home and realized it was still bleeding. The same tech who did my toes also did my gel manicure. She very quickly filed my nails down and painted them and I just felt very rushed. Both of the services I received today maybe took 45 minutes combined to complete and my total came out to $71. That seemed like a fair price to me as I have for sure paid more for nail services in the past…until I got home and my gel polish was already lifting off of my nails and my toe was still bleeding. All of this to say that I will not be returning to VIP again.

My sister and I went to get nails for our mom’s wedding. My sister was very excited since it was her first experience. Her nails ended up being AWFUL and her nail artist was very rough with her. Since it was her first time and she’s 12, she didn’t know if she should have her artist redo them. I didn’t see them until we paid, but I wish I did because I would’ve had them fixed. My artist was kind but my nails are already lifting and loose after one week. We were charged $130 for two sets of nails that are bad quality. They were also very pushy with wanting us to get more expensive things. We’ll definitely be going somewhere else in the future.