The Nailary

I had a appointment with Tia today. She was waiting on me. Great customer service, she did my nails so beautiful I will be returning back to get my nails done again. ??

I did not have a good experience at all. I went during one of their specials a week ago to be exact. I showed a picture of what I wanted approximately and got nothing like it. I did not argue about a refund or anything of that sort in that moment because I am 8 months pregnant and was ready to get out of there because of the fumes and just being uncomfortable in a chair. As a paying customer I expect someone's undivided attention (which I did not receive), especially when dealing with the OWNER. I asked for the top pic and got the complete opposite. Shape isn't the same, colors aren't the same, the glitter was smudged and I got cut about 3 different times. Just a terrible experience.

came here because their instagram pics of their work are amazing, my nails were rushed through and when i got home and took a better look at my nails i realized how awful the paint job and acrylic job actually was. i feel like they did not care to take their time with me because i wasn’t a regular and they figured i wouldn’t complain like a regular customer would. overall would not go here again it’s not any greater then anywhere else.

Just moved to Buffalo and found this shop. People very friendly. Prices very reasonable. Today June 15th I was walking and decided to get my nails done. The shop didn't open until 11 so I walked some more came back at 1130. One person waiting. Owner said her people weren't in yet. I asked if she could do my nails and she said yes I thought she said the person was waiting for someone else so she would take me She did not. She took the other person. I'm very disappointed. Will not come back here.

They are very friendly and took me in quickly. Got a full set and the technician cut my finger. Didn't bother to clean it, put something on it. When it was time to dry my nails, I was placed on a flimsy fold up chair, which broke after sitting on it for 5 minutes. Granted, I'm a big girl but that was ridiculous. The nails lasted less than a week.