Steph's Subs

For the past year or so we have continued to keep hoping for better subs when we order and we continue to be disappointed. I stopped doing subs and now get salads when my husband wants to try it again. Today he did a whole meatball sub and asked for extra meatballs (because they have gotten so skimpy)….One half had a 1 whole meatball and 2 small pieces. The other half had 3 meatballs (see pics). I saw someone also mention about their subs being dry etc. We used to love the turkey subs but either they changed their oil seasonings or they don’t put it on at all because they have lost their flavor. This place used to be one of the best but not so much anymore.

Honestly bummed. I used to be a regular at Steph's till we moved. Was back in town and placed my usual order. The regular was good, but the chicken fillet sub was just a chicken tender on bread. Never had this issue in the past, so take that as you will.

Ordered for a delivery was on hold had to call back. Then took my order. Then they had me on hold a few more minutes just to give my total I ordered ham an cheese extra mayo , oil an vinegar light hoagie spread peppers. Didn't get any of what asked for. Driest sub I ever had. The guy on phone was very unprofessional couldn't hear half of what he was saying

Ordered $70 worth of subs tonight. We asked for 1 out of the 3 Italian subs to not have spicy peppers on it. All 3 Italian subs had no peppers, salt, pepper, oregano, oil, or vinegar. Which on the menu it is stated that all subs come with everything unless otherwise specified. We also asked for a side of Italian dressing and that was not given. Disappointed in my order tonight. Usually everything we get is good. I order from here often when at wok, and just very disappointed with tonight. The gentleman on the phone seemed to have a hard time taking the order. They did rectify when we called, and we were able to drive back and pick up the peppers and Italian dressing…but annoyed to have to sit and wait for the rest of our order so we are able to eat.

Apparently, it is perfectly acceptable to keep a customer on hold for 10 minutes. Good food, but the children who work there just don't care.