RIVAS MEXICAN GRILL #9

My shrimp burrito actually has shrimp in it! Packed w/ flavor, absolutely no disappointment there! The Al Pastro nachos are out of this world! The asada fries are always good too! They've gotten much better over the yrs! So glad they're there for a real enjoyment of food!

I normally love eating at this place. Ive seen all the negative reviews and never experienced those things until last night! My boyfriend ordered our food through the online order on their website. After getting off work I go to picked up the order. I first go through the drive thru and the guy at the window said "we don't have that order are you door dash"? I replied "no"and i showed him the screen shot of the order .He takes my phone to look at it and says "no, no we don't have that order." I call my boyfriend he calls them they tell him yah it will be ready in 15 min mind you the order was placed at 550 and said it would be ready at 620 at this time it's already 645. I wait 15 min in my car go inside the guy with glasses from the drive thru window again tell me there's no order. I tell him my boyfriend just called you guys and you told him 15 mins why don't you have my order. The guy then goes around the counter asked to see my order again which he then grabs my phone to look. He then grabs an order pad to write down the order im like are you serious you gotta make the food it's not ready? At this time I'm very frustrated because our food was 80$ and they already charged the credit card. I then requested for a refund he said that they don't have cash and he would have to get ahold of a manager he tells me to wait so I sit down. He then comes back to me to tell me the tablet isnt working so that's why they didn't have my order. Another lady comes in and had order online and her food was ready so which was it? Not even 5 mins later they're handing me my order! Our food was thrown together like slop in a pig pen.My boyfriend calls again to talk to a manager and the guy that was doing the drive through with glasses told him he was the owners son. He says I refused to show him my order which was a lie! I will not go back to an establishment that lies to their customers. If the owner has his family members working there good luck keep business will be calling to make a complaint!!!

It was ok. Typical cheap Mexican food. Portions were nice though and the beans were good. Ingredients could have been better and onions and peppers could have been grilled longer to have some flavor in them (they were a bit raw). Staff was friendly though.

Got the nachos 2 times now at this place and both times they tasted boring and unsatisfying. Rivas doesn’t know how to make Mexican food. There’s like no flavor in their food. Skip this place, actually skip every place in Carson that serves Mexican. They all stink.

I used to be a regular at Rivas. The last time I went in, I ordered the vegetarian fries, to which the lady taking my order responded asking if I was ok with the bacon in the beans. Seriously? I asked how long that had been the case, and she said they'd added bacon to the recipe for the beans about a month or two prior but of course didn't bother to change the name of the VEGETARIAN fries or burrito.. That, my friends, is how you kill people. Never again, thanks. Edit to add: on 4/14/25, I went again and asked if they still put bacon in the beans. It was confirmed by all 3 employees currently at the location that they do in fact put bacon in the beans. Ya'll are going to kill someone, and I will absolutely be contacting the health department.