CUSTOMER REVIEWS
absolutely disappointed, I am a disabled veteran that served 9 years honorably and it's absolutely ridiculous, frustrating and embarrassing to travel such a distance for the second time in a row to this clinic so my son can be seen. he had a stuffy nose and a cough with a slight fever and we were denied and turned away because they said that they out of test the flu, covid, RSV and said that they can't even look at him or give him any type of relief from his cold symptoms at least. this is ridiculous that ever since covid-19 has happened more and more doctors / clinics / hospitals I'm not doing their job by just assuming everything is covid-19. if you're not going to help anybody then close your business doors until you get the proper test
I came in because my oxygen was low. They put me in a room after they told me it would be two hours. The lady open the door like slammed it open. Her hand was on her hip and she said, where’s your inhaler after I already told the lady at the front desk that it expired. Then she told me I needed to leave and go to the ER. This was an ER issue. Not urgent care issue.she talked to me like I was garbage. Nobody checked my vitals nobody helped me. It’s an awful place to go and I do not recommend ever going there.
Front desk gal was slow and not at all knowledgeable. NP was not thorough at all- came in to exam room assuming what was wrong before minimally even looking at me. He presented himself in a very ‘know it all’ manner, yet attention to me, the patient, was poor. His preconceived notions overrode anything I said. Prescription was sent to the incorrect pharmacy, even though I physically showed the address to where I waned it sent. Only one medication was sent in, though NP had told me that there would be others. I even have the paperwork stating what would be there. Granted it was Super Bowl Sunday, but the care was subpar. There were two patients there at the time, certainly not an overwhelming number, yet the service was poor. Shame, because this place used to be admirable. Oh- the gal who triaged me was wonderful.
I’ve been to this urgent care at least 10+ times this year. I care for foster kiddos and need an urgent care close. Their staffing issues = long appointment times (usually 1.5-2 hours long of SITTING IN A ROOM), prescriptions not being sent timely, and no way to call them if you need something and can’t drive to their center. You’ll save time driving further. I’ve really tried to give you guys a shot and understand that staffing issues happen…but when they continually happen this long it’s an owner problem not a staff problem.
This place was a life saver for me. I had no health insurance and didn't want to go to the emergency room and pay thousands for this illness that I had. So I went here looking for a diagnostic, paid $170 for the visit. The doctor Jonathan was able to find out that the abdominal pain I was having was diverticulitis. Apparently urgent care usually don't help with this type of condition. But he still wrote me a prescription for Amox Clav, an antibiotic for infections in the colon. Which literally helped a bunch, took a week or two to recover but I'm back on my feet now and can get proper preventive treatment .
You may also like
Today
| Monday | 8:00 am - 8:00 pm |
|---|---|
| Tuesday | 8:00 am - 8:00 pm |
| Wednesday | 8:00 am - 8:00 pm |
| Thursday | 8:00 am - 8:00 pm |
| Friday | 8:00 am - 8:00 pm |
| Saturday | 8:00 am - 6:00 pm |
| Sunday | 8:00 am - 6:00 pm |
You may also like