CUSTOMER REVIEWS
Staff is really nice and the place is clean, safe, and really convenient location. Rooms look like they were recently upgraded, so the value for what we paid was great.
This place is not at the top for $1400 a month. I'd much rather be spending it on a house. The office crew are very helpful, pretty cool crew, but this isn't your vacation stay kind of place, it's more out of necessity than it is choice.
I booked the room reservation through Priceline and I had to pay for it in advance when I arrived at the motel I was immediately informed that I could take the room but my girlfriend was not allowed because of Identification, so I declined the room they still took the money from my account and refused to refund it I would not recommend this as good business conduct
I stayed here because I was just passing through and this was conveniently located. The room was pretty clean, I was scared of the other reviews, but everything was clean. I wanted to do laundry here (it's listed on the website and sign as an amenity). I had to go all around town trying to get $4.00 in quarters to use the only washing machine and dryer for the entire hotel including maintenance. I think I got super lucky to actually be able to do it. I also had to go to the 7/11 across the way and buy detergent because I couldn't buy any at the hotel. Checking out was also a problem. There was nobody in the office when the sign said they would be there. I waited around for 30 minutes extra and still nobody. I decided to walk around and look for a cleaning person to ask when they might get in the office. In my walk I found a passed out homeless /drunk/locked out of his room guy laying in one of the hallways. That was a little scary, but all that said the price can't be better haha
First off, this place is listed as a hotel, when it should be listed as a motel. Looks very different online. Second, when I booked my room, I booked a view of the mountains and a non smoking room, I got a nice view of the parking lot with zero mountains. Third, when I checked in, the first room he gave me was a dirty room when I went back, he said hold on I have two rooms, let me check if they are clean. When I finally got to my room it reeked of cigarette smoke. I sucked it up tried to turn the tv on, the controller has no batteries in it, so I took the batteries from the controller, but that didn’t work either so I had to get up everytime I wanted the volume to be turned up or down or on or off. The next day when I went to talk to the guy, he said there should be absolutely no smoking, this is a smoke free facility. Well the sent of smoke continued all 5 nights I was there. On my third day I was running low on tp and I’ve had no cleaners or anything so I went to the lobby and he said, “oh I’m sorry, we are very short staffed so you will need to come down and request it if you need it. Lastly, you can not sleep anytime before 12, there were all kinds of noice and yelling outside my room and several times I walked out there were people hanging out in the hallway smoking. Horrible experience at the “hotel”, don’t plan on ever staying here again and I don’t think you should either unless you enjoy all the issues listed above.
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