Midas Auto Service Experts

Came there for winter tire swap with my own winter tires and a state inspection. They found out I have a small bubble on one of the winter tires but never bother telling me in person, or over the phone. They did circle it out with a piece of chalk or some sort and I only found out after getting back home. And our car is a front wheel drive car and yet they still put that defect tire on the front axel! It's our third time here, every time this place left over something that I had to either clean up or ask them to do it again. Very disappointed and struggle to understand where are the good reviews come from.

One of our car brakes got stuck over the weekend, and we went to Midas to do a diagnostic and evaluate the damages and required repairs. The quote was over 1200$ to replace only 1 of the brakes (pads, rotor, and caliper). The labor fees and part prices were outrageous. They also run a full diagnostic of your car even if you don't need it to force you to repair and replace more parts prematurely. The front desk service was courteous. I don't know if they have good mechanics, but their business model is dishonest, and their rates are overpriced. I went elsewhere to an independent garage to repair my brake and paid less than half of that.

Very nice people and were able to get me in promptly. Very communicative during the whole process. I just wish that replacing brakes around here wasn’t over $1,500. Thank you Midas team for all of your help.

We were in a jam. The muffler on my wife's car broke while driving on Friday from Montreal. For color my wife is a nervous driver. 50mph is a maximum speed ,passing is not allowed, the arm rest has multiple lines from stress scratches and driving in the rain is a tentative experience. Suffice to say that a repair of the broken muffler was her priority on Saturday morning or otherwise our four day fall vacation in Vermont was back to Canada. Open car repair shops in the Burlington area on a Saturday are as rare as Loch Ness sightings on Lake Champlain. Google led me to Midas. The experience was a more than pleasant surprise. From the most detailed computerized inspection service where safety transcends doubts about cross selling to the following professional completions:,repaired muffler, alternator belt replacement,steering revitalization,badly needed head light buffing as well as identification of minor oil leak and needed ball joint replacement,their investigation was thorough. The wait time of four hours was a piece of cake The client room is replete with fresh water, free coffee and Tv and a spotless floor. Front desk staff with great software are fully apprised of work in progress on your car and have the analytical skills to match those of the mechanics in the garage. Hunger intervened after several hours of legitimate wait. Literally Midas has everything. Next door is the incomparable institution, Al's French fries and their wonderful playground for children and parents alike, Marco's , a sandwich shop in need of rejuvenation and a block away,also served up a brilliant sub on home made fresh baguette. Bottom line: I found the Midas touch for car repair though safety of mind does not come cheap. For Canadian readers,the 31% premium on the US dollar is offset somewhat by only a 3.5%Vermont sales tax and then there is the good variety of area shopping less the US Border wait and the present high cost of gasoline.

Friendly, knowledgeable staff. Customer service is top notch! Convenient location. Got the job done in a timely manner. Educate the customer to the issues with the car.