La Hacienda Mexican Restaurant

So we went to eat about 330. We were then only people in the restaurant. We ordered our food. The waiter said they were cleaning the fryer and it would be about 10 minutes for the wings. Okay no problem. So 3 more sets of customers drift in after us. We had ordered cheese dip, we finished one bowl of chips, no cheese sauce. I had to ask for it. One table got their food. 45 minutes later, I asked when our food was ready to put it in togo boxes, because we had to go. They brought out the last table that had arrived, food as I was asking them to box up our food when it was ready. The waiter said I told you the wings would be delayed, and I said you could have brought us the rest of our food while we waited. He said, well you didn't say that, like I didnt say I wanted the cheese sauce while we were actually eating the chips. I have never eaten at a place where they held all your food until one item was ready. My husband said that was the first time he left a restaurant hungrier than when he got there. The food I ordered was sad looking when I got home and opened the box. We will never come here again. Also, if you talk to your new customers like you talk to the obvious regulars, maybe people would look to come back. Again, we won't come back, we can go to Ayalas or Dayton for much better food and good service.

The owner of this restaurant does it right. Good pricing, pizza is decent most days and the chips and salsa are to die for! I am a bit concerned about the sanitary habits of the kitchen because on more than one occasion, I've ordered something other than pizza and chips and salsa, and I have had symptoms of food poisoning right after... I'm really hoping that it is not due to unsafe food practices in the kitchen, because every time I've gone there since my first visit, it seems the food quality seems to go down. I still love the place and still go, but I'm hoping management will keep an eye on the kitchen staff and ensure safe food practices.

It was just nasty all around and my order was all the way around wrong! I wanted beef burritos I got enchiladas, I wanted beef soft tacos, I got rubbery chicken soggy tacos. It was a waste of $56! Never again!

The food is great and the staff are friendly. We love this place.

They made my brother food wrong an it’s not even right!!!!! A chicken chalupa doesn’t come in a bowl like the fajitas snacks!!!! This is outrageous will never EVER ORDER THAT AGAIN WASTE OF MONEY AN BARELY NO FOOD!!!!!!