Collierville Import Center

Recently bought purchased a 2010 Subaru outback. Come to find out that I need a head gasket replacement. Quickly learned that this is a very time-consuming and expensive job that not many mechanics are willing to do. I made several phone calls throughout the city. Ended up taking my car to Collierville imports based off recommendation. The mechanics here are very knowledgeable. I was highly impressed by the work that was done on my vehicle. Along with my own research and talking to the mechanics, I felt like I had all the information I needed to understand what was going on. Hopefully for many years of driving this vehicle-Thank you!

I'm very happy with the repairs I've had done to my car. The guys at the shop are very easy to talk to and make sure I understand what is going on.

HORRIBLE❗️❗️❗️If I could give zero stars I would. After paying $3,000+ when I got my car back it was in worse shape than when I brought it in.Warning lights that never came on before letting them work on my car constantly flashing and making a beeping sound. They clearly had no clue of what they were doing. I replaced everything they told me that needed to be replaced only to get my car back with the same problem and more problems (warning lights & still leaking from the same place)They tried convincing me that the problem was different from what they already worked on which was a total LIE. They wanted an additional $1100 to continue screwing up my car. DO NOT TAKE YOUR VEHICLE TO THIS PLACE❗️❗️❗️

I don't normally write negative reviews but I have to let people know about this one. I took my truck to Collierville Imports a couple years ago as it was having cam phaser and timing issues. I got it back a week and $3500 later. It ran great. I should never need cam phasers again. Well 40k miles later it presented the same problem. I took it back to Collierville Imports and after sitting on their lot for two weeks they told me I needed the same things changed again but they highly recommended a new engine since mine had over 200k miles on it. I didn't do any of that but took it to an actual engine repair shop to have a second opinion. Oh, by the way, they charged me $126 to tell me this with no codes or explanations written on the repair ticket other than, "replace engine". Well, the engine shop told me sure enough, I needed a timing chain, cam phasers and guides. It seems the cam phasers were installed incorrectly. There is a left and right bank (Bank 1 and Bank 2). They crossed them which caused the phasers to fail. Well, good thing that came out of this is I do not need a new engine or a new vehicle. I found a reputable engine repair facility that I can trust. And finally, I can share my experience with the world. This is a great place for small jobs, but I wouldn't trust them with anything internal in my vehicle.

Did my hybrid battery in October took a week and I just got my motor done took a month due to being bagged up with cars. they always do such a great job and very very nice people. The prices are affordable