CUSTOMER REVIEWS
Lifelong family favorite bakery! Great staff and amazing creative bakers. Came in with an idea and they brought my idea to life better than I could’ve imagined. Thank you for helping make my daughter’s 1st birthday party a success!
Best caramel cake ever!! They have the yummiest baked goods in West Garfield Park. They are located on Austin and Madison in between beauty stores. Parking is hit or miss because there is hardly any parking spot available. But if you're patient to circle around or pay for the parking meter. I will take more pictures next time, but to be honest, you need to go as they're don't carry much, just top selling items like their famous sweet potato pie that attracts people from all around waiting in a line. It is best to call in to order ahead of time. Don't get me started on their fresh pound cake .....yummy! Picture is of my grandson preschool cake. I just walked in and got the caramel asking them to put his name in it. It was so big that we lived of it for 4 days.
I placed an order for a white buttercream frosted yellow cake w the outside air brushed with rainbow colors. Pick up time 9am arrive cake is orange w rainbow colors. Colors bled together the cake doily is soiled w dyes from cake. Asked for a refund. Was told I could have a full refund and never visit the establishment or I could take a partial refund and the (wrong designed cake). I took a refund. The manager never came to address the situation. The server tried to snatch my receipt from me after I requested a refund. Asked me to wait until 6p for a refund. Did not leave without my full refund. Horrible Customer Service from an established bakery. I was not loud, obnoxious or angry just disappointed that my order was wrong. Bakery was not interested in fixing the problem.
Service was quick. The desert was tasty. The appearance needs some work, but food areas look clean and with appropriate containment facilities for food storage.
It’s been some years since coming to this bakery (when my grandmother was still alive), and the place hasn’t changed a bit. I loved the treats and such there. Got a Oreo cake slice today and it was pretty tasty. Savored every bite. The staff were also very friendly as well. Kudos to them.
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Today
| Monday | 8:00 am - 6:00 pm |
|---|---|
| Tuesday | 8:00 am - 6:00 pm |
| Wednesday | 8:00 am - 6:00 pm |
| Thursday | 8:00 am - 6:00 pm |
| Friday | 8:00 am - 6:00 pm |
| Saturday | 8:00 am - 6:00 pm |
| Sunday | Closed |
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