Dixie Queen

Pulled in to the line at 6 to order and finally left at 6:40 pm. When you pull in to order, the drive-thru is surrounded by a concrete berm so once you are in the drive-thru line, you cannot change your mind and leave the line. I pulled in and there were probably about four cars in front of me, no big deal because I figured it would be fast. It was not fast at all. All. When I finally got to the speaker to place my order, the employee talked a little bit fast and did not enunciate properly so it was difficult to hear the questions she was asking me. The food was good, I can't complain about that. It was more like an old fashioned burger with pickles and all the fixings on it. When I got to the window I handed my $9 to the cashier and I told her "i have the 36 cents." I reached back into my car to get the 36 cents and she closed the window, put the money in the drawer and then opened the window back up about 2 minutes later to hand me my food. She didn't know that I hadn't paid the full amount. I handed her the 36 cents and she seemed confused but I then pulled off because I already had my food and, at that point, have already fully paid PLUS I've been on this property for 40 minutes! So, be sure to check your change because what if I had handed her $10? I still would not have had my change returned, which isn't much change but they're running a business, not a charity. I don't want to donate any extra change to any corporations. All in all, the food was good but the wait time was horrible and once you pull into the line, you are trapped unless you have a big truck and want to drive over the curbs and through the lawn and landscaping to get out. Also, I don't mind the "we charge for everything" sign, again, it's a business not a charity, they can't give out a bunch of extra stuff constantly to everyone who asks for it.

The people are so polite. The wings were great, and the shake is super thick and good

Ownership doesn’t have enough employees for demand. Employees who are here are what you’d negatively expect in the food industry. Drive thru window 9 cars deep took 30 minutes to get a butterscotch sundae (they were out of hot fudge) and a banana split. The young person speaking could not speak clearly, AND the amplifier in the drive through line was like a 1970’s movie drive in speaker. The absolute worst. Should have gone to McDonald’s.

Although the food tasted ok and I didn't see any hair in it, I was shocked at the price. Ordered the 5 pc tender combo and a bowl of chili. Total was $17.50. Got our food and no chili. Girl said we didn't order it. So how in the hell is that $17.50. We will never be a returning customer..

I went to Dixie Queen and ordered a 2pc fish combo. I got my food and hair was in the bag as soon as I opened it. I was told that I couldn't get a refund only a remake. I am too disgusted to eat anything else out of this restaurant, so I don't need a remake. I WANT MY MONEY BACK! I will contact the local news and health department.