CUSTOMER REVIEWS
I don't know what happened to this place. It was a great place to go but recently it has fallen on poor service, poor food yet the prices have really gone up. I ordered a Ceasar Salad with grilled chicken, chicken was seasoned heavily with Montreal Chicken seasoning which was ok, the lettuce was sparce and old, not crisp at all, the plate came with Texas Toast but it was thinly sliced white bread that was over buttered. The salad was mostly made up of crutons. The service was crazy slow with the server spending most of her time with the kitchen staff trying to organize orders while ignoring the entire restaurant. It was not busy. I will try it again in a few months. Sorry but this was just disappointing.
Hesitant to go here anymore after hearing a server being openly ungrateful over a 15% tip and insult the customer after they were gone. A tip is a gratuity not an entitlement, so don't expect every one to be 20% or more. If you manage to earn a tip and it's not enough, maybe try being more attentive and hospitable. Otherwise work somewhere else because you're hurting your business and your wages by being unpleasant. It has not gone unnoticed that the food portions are smaller and the prices went up, significantly. If you want continued business don't complain about your paying customers when you didn't do a stellar job in the first place. It's cheaper to eat at home. People go out to pay for food and good service, and there are lots of other places we can choose to spend our time and money. Wishing Crossroads all the best, but this business is bound for failure if it continues to operate how has been recently. Good manners cost you nothing. Bad manners cost you everything.
Making food hands some of the best bbq I have ever had if I could give 10 stars I would
Stopped in for the new menu with friends tonight. Between us went with Southwestern bowl, Mac and cheese bowl, classic club and Blackhawk burger. They were slammed for dinner but did a good job getting the food out and keeping drinks filled. Minor snafu on the club but our waitress Shannon fixed it on my to go order. Giant piece of coffee cake. We'll be back!
We stopped on a Wednesday evening, and found a somewhat busy restaurant. One server that we believe is the current owner. Service was a tad slow, but we were in no hurry. We ordered burgers which were really good. The service is not as good as it was with the previous owner. Not sure if it’s a shortage of help or if the new owner is just trying to save a few bucks.
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Today
| Monday | 11:00 am - 9:00 pm |
|---|---|
| Tuesday | 11:00 am - 9:00 pm |
| Wednesday | 11:00 am - 9:00 pm |
| Thursday | 11:00 am - 9:00 pm |
| Friday | 11:00 am - 10:00 pm |
| Saturday | 11:00 am - 10:00 pm |
| Sunday | Closed |
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